Your Statutory rights are not affected by any of the following store policies.

Ordering Online

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also pay using PayPal or e-Cheque via PayPal. Please allow an additional 10 business days for e-Cheques to clear.

We aim to process and ship all orders within 24 to 48 working hours of receipt of payment. Saturday deliveries will require telephone confirmation and will be subject to surcharges.

Delivery Information

Delivery charges are calculated on a per-product basis. International shipping rates are estimated based on total weights, however, most couriers will use both weight and volumetric calculations to determine cost. Therefore, in some cases, the shipping rates are not necessarily accurate. We will reimburse excess shipping charges where possible.

Prices

Goods are charged at price shown on the product pages on the date the customer places the order and are inclusive of VAT. Non EU customers will be charged zero-rated VAT and prices are automatically adjusted at the checkout when destination details have been entered. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Return / Refund Policy

Every item we sell is carefully inspected before it is shipped. If you are not satisfied with the goods and inform us within seven days of your receipt of the goods we will give a full refund when the item has been returned. Or we will exchange items if they are faulty on delivery to you and we are notified within 10 days of the customers receipt of the product. All products to be returned must be carefully repackaged in their original packing.

Complaints

If you have a complaint, please write or email and we shall endeavour to resolve the problem as soon as feasibly possible.

Company Registration Information

Registered Office Address:

Preshunt Ltd
Seven Crowns, 7 Crown Street
Wellington, Telford, Shropshire TF1 1LP
UK - England & Wales

Registered in England and Wales No. 7197283

VAT No. GB 990 4315 14